Q & A

shipping

Domestic Shipping

We offer free US Shipping for orders over $250. We will always select the most economical and the fastest way to get your order to you.

International Shipping

We ship world-wide using all carriers and will work with you to ship your products using best method for your country.

How quickly do I receive my order?

We usually assemble and ship wholesale orders within 1-3 business days depending on the size of the order. Since we keep all functions in-house, we take extra time to prepare the order, add extra gifts and samples.

And if you need your product delivered sooner, just let us know. We are here to make you happy!

How do we package?

We like to "underpackage". We use as little packaging as reasonably possible. We also up-cycle every scrap of paper, bubble wrap and carton we receive from our suppliers. We use it all when we ship our products out. Our packing tape is also eco-friendly and is bio-digradable.

Returns

Free & Easy — for any reason

We stand behind our products and will take them back in any shape in the highly unlikely event if you are not satisfied. FOR ANY REASON.

Just tell us why so we learn and get better next time. :)

Min order

$250 Min Order Required

Please let us know if you need a different arrangement. We prefer to keep a min order to ensure we can afford to keep doing what we do, stay off Amazon and keep all labor in-house. 

Split Cases

Do not need an entire 6 or 12 pack of products?

Simply add as many or as few products to cart as you need. As long as the min order is maintained, we do not require a case pack for wholesale orders. Re-stock as you need.

Special & custom orders

Can we make something unique just for you?

You bet. This is the beauty of Katari Beauty.

We can create any type of kits, sets, variations of products and collections for any holidays and events.

Since we work with all of our artisans directly, we have a lot of ingredients that we do not sell or advertise in addition to our main collection. There is a very high likelihood we have a lot more than what you see in our catalogue. Just ask!

Plastic-Free?

Are we really plastic-free?

Most of our retail products are packaged in hand blown glass with sustainable cork. Our flower waters are packaged in Italian glass bottles with plastic spray tops.

Our refill and backbar packaging that comes in amber commercial glass has plastic caps or sprayer tops. We have not found an alternative yet, but we are always looking and are open to suggestions.

Free Training

YES! It is all about training!

Please let us know and we will arrange training for you and your team. Our beauty guru and educator is a veteran of spa industry and a certified aromatherapist. We will provide all you need to ensure Katari Beauty is a success in treatments and in retail.